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Pandemic presents Telus Health with both crisis and opportunity

François Gratton, ex­ec­u­tive vice-pres­i­dent at Telus and group pres­i­dent of Telus Health and Telus Québec, says Telus Health had been pre­par­ing for in­creased use of its vir­tual tools, but no­body thought ‘it would hap­pen al­most overnight.’
François Gratton, ex­ec­u­tive vice-pres­i­dent at Telus and group pres­i­dent of Telus Health and Telus Québec, says Telus Health had been pre­par­ing for in­creased use of its vir­tual tools, but no­body thought ‘it would hap­pen al­most overnight.’
CHRISTINNE MUSCHI/THE GLOBE AND MAIL

COVID-19 has been a double-edged sword for company, with chain of clinics shuttered but demand for virtual-care services up sharply

The coronavirus pandemic has caused a surge in demand for ...