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LONG-TERM OUTLOOK

Re Executive Bonuses At LTC Firms Rose During First Full Pandemic Year (Report on Business, May 16): It is small comfort to many of us residents of Chartwell Retirement Residences that executives received such generous rewards.

As one who succumbed to the company’s slick ads and aggressive marketing campaigns, it is a decision I regret.

Despite repeated attempts to better the conditions – for which we pay extremely high fees – there has been little improvement. I find the food deplorable and the home always understaffed.

We reached out to executives, including CEO Vlad Volodarski, and received corporate platitudes.

Because Chartwell is a private corporation, only public knowledge of the situation at its homes can expose the circumstances.

In my experience, this is a classic case of buyer beware.

Judith Erola Sudbury

Investors can be comforted that top executives of the leading long-term-care homes received such nice bonuses for 2021, and that companies relied on “a mix of financial and other metrics” to determine said bonuses.

There is one more rather important metric: Could we be informed of the death rate (all causes) per 100 residents for these homes?

Some metrics should be more important than others, even for investors.

Ben Rathbone Kamloops, B.C.

EDITORIAL

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2022-05-18T07:00:00.0000000Z

2022-05-18T07:00:00.0000000Z

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